Documentation Specialist – Data Management & Records

About the role

The Documentation Specialist supports teams by ensuring that all information, both physical and digital, is accurately captured, stored, and easily retrievable. This role is essential for maintaining data quality and safeguarding confidential records.

Key responsibilities

• Collect, update, and manage information in collaboration with team members.
• Enter and maintain records accurately in electronic databases and filing systems.
• Monitor data quality standards and ensure compliance with organizational procedures.
• Validate information to guarantee accuracy and completeness.
• Provide administrative support and accurate information to staff and departments.
• Identify and correct errors, inconsistencies, or missing data.
• Support data storage, backup processes, and maintain up‑to‑date records.
• Organise physical documents and digital files for easy access and retrieval.
• Handle confidential and sensitive data responsibly.
• Prepare reports, summaries, and data extracts as required.

Required profile

• Reliable, honest, and hardworking personality.
• Previous experience in data entry, clerical work, or office administration is an advantage.
• Strong attention to detail and focus.
• Good organizational skills with effective time management.
• Ability to follow instructions carefully and check for errors.

Required skills

• Microsoft Word
• Microsoft Excel
• General office software tools
• Fast and accurate typing
• Data entry proficiency