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2 years of experience

Skills

Customer Relationship Management (CRM) Inventory Management Material Handling Digital Marketing Cold Calling Report Analysis Goal Setting Communication Teamwork Problem Solving Critical Thinking Integrity Leadership Mentorship Customer Service Orientation

Experience

Customer Service Lead

Rice Mill Limited

2023-01 - 2023-03

Presented a comprehensive report on customer satisfaction for Vertex communication, increasing product awareness and online sales through digital marketing and cold‑calling strategies. Analyzed customer feedback forms to generate actionable insights. Developed and managed goals and objectives to accomplish quarterly work plans, coordinating with cross‑functional teams to ensure delivery.

Sales Agent

Vertex Limited

2021-01 - 2021-12

Performed online sales and marketing activities, driving revenue growth for the enterprise. Participated in a leadership and mentorship program, enhancing sales techniques and customer engagement. Managed client interactions and contributed to the development of sales strategies.

Languages

English

fluent

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Last updated: 1 month ago