Customer Support Agent – Collections (Onsite)
Afriam International · Accra
Job description
About the role
Afriam Network is looking for a motivated Customer Support Agent to join its onsite team in Accra. The role focuses on handling inbound customer inquiries and managing payment collections while delivering a high level of service. You will work closely with the broader support department to ensure smooth financial interactions with clients.
Key responsibilities
- Answer inbound calls and address customer inquiries promptly.
- Manage payment collection processes and follow‑up with clients.
- Maintain a professional and courteous service attitude at all times.
Required profile
- Strong communication skills and the ability to work both independently and as part of a team.
- Professional attitude, reliability, and a willingness to stay in the Labadi area.
- Relevant experience in customer service or collections is preferred.
Required skills
What we offer
- Opportunities for professional growth and career development.
- Training and development programs to enhance your skills.
- A supportive and collaborative work environment.
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Published 3 weeks ago
Expires 1 month from now
42 views · 0 interested
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Afriam International
Accra