Office Staff

About the role

The Office Staff member will support daily operations at IRC Ghana's offices in Accra and Tema, ensuring a tidy workspace and smooth administrative processes.

Key responsibilities

• Collaborate with management to complete projects and handle delegated tasks.
• Keep the office organized, clean and well‑stocked with supplies.
• Monitor and operate office equipment such as computers, printers, fax machines, copiers and manage physical files.
• Perform basic bookkeeping and record‑keeping duties.
• Report and help resolve any equipment issues.
• Answer phones, direct calls, take messages and handle outgoing and incoming mail, including parcels.
• Meditate customer complaints promptly.
• Arrange and schedule meetings, appointments and events, coordinate calendars and secure meeting spaces.
• Organise travel arrangements for out‑of‑town conferences and remind participants of upcoming events.
• Take meeting notes and transcribe them into emails, documents or spreadsheets.

Required profile

• Minimum of 1 month experience in an office or administrative setting.
• Ability to work independently and follow delegated tasks.
• Strong organisational skills and attention to detail.
• Good communication skills for handling calls and customer interactions.
• Ability to manage multiple tasks such as scheduling, travel arrangements and record keeping.

Required skills