Administrator – Front Desk & Records

About the role

We are looking for a proactive Administrator to manage front‑desk operations and resident records for our student housing facilities in Accra. The role supports the Hostel Manager and ensures smooth day‑to‑day administrative processes.

Key responsibilities

• Oversee room allocations, check‑ins and check‑outs for residents.
• Maintain accurate, confidential records of all occupants.
• Handle phone calls, emails and walk‑in inquiries with professionalism.
• Assist the Hostel Manager with administrative tasks and student communications.
• Manage front‑desk inventory, keys and incoming/outgoing mail.
• Coordinate with the maintenance team to log and track room repair requests.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Secretarial Studies or a related field.
• 1–2 years of experience in an administrative or front‑desk role.
• Strong verbal and written communication skills.
• Excellent customer service and organizational abilities.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.

What we offer

• Competitive monthly salary ranging from GHS 3,000 to GHS 4,000.
• Opportunity to work in a dynamic real‑estate environment.
• Professional development and exposure to property management.