Bilingual Host / Receptionist – Sandbox (Accra & Tema)

About the role

We are looking for a polished, welcoming and service‑driven Bilingual Host / Receptionist to be the first point of contact for guests in our fast‑paced hospitality environment in Accra and the Tema region. You will work closely with the front‑desk team to ensure seamless operations and a memorable experience for all visitors.

Key responsibilities

• Create an excellent first impression for all guests.
• Manage reservations and coordinate guest arrivals and departures.
• Control guest flow at the reception area, directing visitors to appropriate services.
• Respond promptly to guest enquiries in English and French.
• Maintain accurate records of guest interactions and reservations.
• Support overall guest experience by collaborating with other hotel departments.

Required profile

• Polished and welcoming demeanor.
• Service‑driven attitude with strong attention to detail.
• Fluent in both English and French (spoken and written).
• Ability to work efficiently in a fast‑paced environment.

Required skills