Customer Service & Marketing Manager

About the role

A leading microfinance company is hiring a Customer Service & Marketing Manager to direct and manage its loan expansion programme and savings and deposit mobilisation functions. The role ensures reliable, quality and timely service to micro, small and medium enterprises through competitive interest rates, while keeping loan and savings products profitable.

Required profile

• Bachelor's degree or HND in Marketing or an equivalent relevant qualification.
• Minimum 3 years of experience in a microfinance environment.
• Excellent interpersonal and people management skills, and ability to work independently.
• Accuracy and personal integrity.
• Commitment to the BISP mission and gender policy and equity.

Required skills

• Loans and deposit account experience and training.
• Banking compliance regulations and legislation know-how.
• Business development, marketing and client relationship building.
• Planning and performance management.
• Strong numerical literacy.

The position is based in Accra, Kumasi, Techiman or Sunyani. Applications with CV and career details are sent by e-mail to the employer before the closing date of 14 January 2013.