Customer Service Representative – Collections (Onsite)
Afriam International · Accra
Job description
About the role
Afriam International is looking for a motivated Customer Service Representative to join its support team in Accra. The role focuses on handling customer inquiries and managing payment collections while delivering a high level of service.
Key responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Process and follow up on payment collections.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to resolve issues promptly.
- Ensure compliance with company policies and payment procedures.
Required profile
- Strong communication skills and a professional attitude.
- Ability to work independently and as part of a team.
- Reliability and punctuality.
- Preferably some experience in customer service or collections.
- Residence near Labadi or willingness to commute to Ako Adjei La Road.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
- Salary range of GHC 1,800 – 2,000 per month.
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Published 1 month ago
Expires 5 days from now
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Afriam International
Accra
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