Customer Service Representative – Onsite (Accra/Tema)
Afriam International · Accra
Job description
About the role
Afriam International is seeking an enthusiastic Customer Service Representative to join its onsite team in Accra. You will be the first point of contact for clients, handling inquiries and supporting payment collections while delivering a high standard of service.
Key responsibilities
- Respond promptly to customer inquiries via phone, email, or chat.
- Manage and follow up on payment collections.
- Maintain accurate records of interactions and transactions.
- Provide clear information and resolve issues to ensure customer satisfaction.
Required profile
- Strong communication abilities and a professional attitude.
- Ability to work independently and collaboratively within a team.
- Reliability and punctuality, with a preference for candidates residing near Labadi.
- Relevant experience in customer service or collections is preferred.
Required skills
What we offer
- Opportunities for professional growth and career advancement.
- Training and development programs.
- A supportive and collaborative work environment.
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Published 1 month ago
Expires 3 weeks from now
37 views · 0 interested
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Afriam International
Accra