Data Centre Specialist

About the role

The University of Ghana Computing Systems provides the IT services needed to support research, teaching and learning. It is recruiting a Data Centre Specialist in the Infrastructure and Security Services Division, reporting to the Head of System Administration. The role covers monitoring, troubleshooting and maintenance of data centre, server, virtual machine and backup equipment, and keeping disaster recovery processes up to date.

Key responsibilities

• Monitor, identify and resolve issues with data centre, server equipment, VM setup and backup equipment
• Perform upgrades, assist the storage specialist with storage and restore issues, and maintain data centre documentation and disaster recovery processes
• Manage and escalate network and telecommunications issues affecting PCs, servers and telephones, and manage support tickets for the Systems and Network team
• Provision users across systems such as Active Directory, email and telecommunications platforms
• Ensure daily checks of the server farm and HPC solutions, replace faulty hardware securely, and restart failing ERP software
• Back up servers and databases, including remote backup and enterprise solutions such as Veeam
• Maintain physical inventory of IT hardware and supplies for the Systems, Data Centre, Network, Telecommunications and User Services teams
• Integrate converged, hyper-converged and traditional data centre solutions in the Network Operating Centre so applications, storage and computing platforms stay running and can be restored quickly

Required profile

• Master's degree in Computer Science, Information Technology, Engineering, Information Systems or a related discipline
• Certifications such as Microsoft Certified Professional, VMware Certified Associate, Sophos UTM or similar are an added advantage

Applications are submitted through the university's registrar office, either by hard copy or by email, with a completed application form, CV and copies of academic and professional certificates. Only shortlisted candidates will be contacted; the closing date is 31 January 2022.