Independent Delivery Operations Partner

About the role

We are looking for independent delivery professionals to join our logistics network across Ghana. As an Independent Delivery Operations Partner you will ensure customer satisfaction while maintaining strict chain‑of‑custody standards for every package you handle.

Key responsibilities

• Conduct pre‑delivery customer verification, completing at least three documented calls for unreachable clients.
• Hand over packages securely at designated locations and collect cash‑on‑delivery payments.
• Update delivery status instantly in the CRM system and remit cash within 24 hours.
• Coordinate with the operations team to resolve logistical issues promptly.
• Maintain professional communication with customers, providing updates and addressing inquiries courteously.

Required profile

• Own a personal vehicle (motorcycle or car) with a valid driver’s licence.
• Possess an Android or iOS smartphone with access to Telegram, Google Maps and a browser‑based CRM, and stable data connectivity.
• Demonstrate a calm, professional demeanor and strong verbal confirmation habits.
• Ready to learn European business standards and take responsibility for goods provided as caution fee.
• Experience in logistics or delivery is a strong advantage; owning a courier company is a plus.

Required skills

• Android smartphone operation
• iOS smartphone operation
• Telegram messaging
• Google Maps navigation
• Browser‑based CRM applications

What we offer

• Compensation based on the number of completed orders, with tiered payout rates linked to your Delivery Success Rate.
• No upper limit on earnings – the more deliveries you complete, the higher your income.
• Performance pillars such as 100 % pre‑delivery verification and immediate system updates are rewarded.