Learning Community Experience Intern

About the role

The Learning Community Experience Intern will support ALX Africa’s Learning Community Experience function by strengthening learner engagement, participation, and retention across physical hubs and virtual platforms. You will help create an inclusive, high‑participation environment that drives learner success.

Key responsibilities

• Design and execute engagement initiatives, including workshops, AMAs, study halls, and onboarding activations.
• Identify at‑risk learners and provide simple interventions to improve retention.
• Manage communications on WhatsApp, email and other community platforms, ensuring clear messaging about events and deadlines.
• Collect and organize learner feedback through surveys and polls, track participation metrics, and contribute ideas for continuous improvement.

Required profile

• Bachelor’s degree (completed or in progress) in Communications, Marketing, Education, Social Sciences or related field.
• Strong written and verbal communication skills with the ability to engage diverse groups.
• Excellent organizational and time‑management abilities in a fast‑paced environment.
• Proactive, empathetic, detail‑oriented and comfortable working both physically and virtually.

Required skills

• Proficiency in Google Workspace tools (Docs, Sheets, Slides).
• Basic data literacy for tracking attendance and participation metrics.