Operations Officer

About the role

The Operations Officer will support Nponti Technologies Limited in delivering high‑quality technology solutions by overseeing daily operational activities and ensuring efficient workflow coordination across teams. This hybrid position combines on‑site presence in Accra with flexible remote work.

Key responsibilities

• Monitor key performance indicators and generate operational reports.
• Coordinate workflows between finance, technical, and customer‑facing teams.
• Support resource planning, budgeting, and cost‑control initiatives.
• Maintain compliance with internal policies and resolve operational issues.
• Document procedures and contribute to continuous‑improvement projects.
• Participate in strategy discussions to align operations with business objectives.

Required profile

• Strong operations management experience, including process optimisation and workflow coordination.
• Excellent analytical abilities for data‑driven decision making.
• Solid finance acumen for budgeting and cost tracking.
• Effective communication and interpersonal skills for cross‑functional collaboration.
• Relevant experience in technology, telecom, or financial services is an advantage.
• Ability to work in a hybrid setting, prioritize tasks and manage multiple projects.
• Bachelor’s degree in Business Administration, Operations Management, Finance or a related field preferred.

Required skills

• Spreadsheets
• Project management software