Product Manager – System Redesign (Remote)

About the role

Crossref, a non-profit membership organisation that makes scholarly communications better, is hiring two Product Managers for a three-year fixed-term System Redesign project. The project renews Crossref's infrastructure by moving away from a single monolithic codebase toward a connected network of services, built within three cross-functional programs. Each Product Manager joins either the Co-creation and Community Trends (CCT) program, focused on user interfaces, APIs and third-party integrations, or the Contributing to the Research Nexus (CRN) program, focused on metadata delivery, matching and enrichment. Availability is Monday to Friday, 2-4 pm UTC, with occasional travel of about 1-2 times per year.

Key responsibilities

• Coordinate work on interfaces, dashboards, APIs and other services with the Program Lead and colleagues across tech and UX, writing project plans and using data to drive decisions.
• Build a strong understanding of existing systems and contribute to the vision for future systems.
• Integrate usability studies, user research, system investigations and community feedback into requirements.
• Write product specifications and work with the technical team to turn them into technical specifications.
• Prioritise work in a large project, manage timelines and carry out acceptance testing.
• Influence product strategy, define goals, methods and metrics for feature adoption, and promote new services to the community.

Required profile

• 2+ years of hands-on experience managing digital products.
• Experience working with developers and discussing architecture and product choices with engineers.
• Knowledge of the scholarly communications ecosystem.
• Ability to present strategic and technical concepts verbally, visually and in text, and to work with a small team across time zones.

Required skills

• Product and project management, with experience coordinating across people and teams.
• Complex workflow systems, clear specifications and APIs.
• Product management tools such as Git, Jira, Productboard and Miro.

What we offer

• Remuneration of 85k USD or local equivalent, paid in the currency of the country where you are based.
• Benefits described in the Employee Handbook, including paid time off, unlimited sick time, paid parental and medical leave.

The advert runs from November to December, with offers made by the end of January to the beginning of February. Applications are reviewed by humans; selected candidates are invited to an initial call and then a remote interview on Zoom. The deadline to apply is 13 December 2026.