Sales Executive - Retail

About the role

The Sales Executive – Retail will be the primary point of contact for customers, building new relationships and supporting existing ones to drive sales of parts and materials for workshop and retail operations. You will assess customer needs, propose suitable solutions and ensure a smooth sales process from inquiry to purchase.

Key responsibilities

• Develop new customer relationships and act as the first point of contact for queries.
• Use tailored questions and materials to evaluate customer requirements.
• Identify potential customers through referrals, events and other channels.
• Propose products and services that match customer needs and encourage purchase.
• Schedule follow‑ups, maintain accurate customer data and ensure high‑quality service.
• Execute sales using standard processes and provide back‑office support when required.

Required profile

• Bachelor’s degree in Business, Logistics, Supply Chain or a related field (or equivalent experience).
• 3‑5 years of experience in a similar sales role, with a proven ability to work independently.
• Strong attention to detail and documentation skills.

Required skills

• Inventory control and stock accuracy.
• Warehouse operations and housekeeping.
• Experience with ERP or Warehouse Management Systems.