Salon Manager / Receptionist

About the role

We are looking for a proactive Salon Manager / Receptionist to lead daily operations and provide an exceptional client experience in our busy East Legon location. You will be the first point of contact for customers, coordinate staff schedules, and ensure the salon runs smoothly.

Key responsibilities

• Welcome clients warmly, handle phone, WhatsApp and walk‑in inquiries.
• Schedule, confirm and manage appointments using the booking system.
• Supervise hairstylists and other salon staff, coordinating daily activities.
• Process payments, maintain accurate sales records and monitor inventory.
• Keep the reception and salon area clean, organized and presentable.
• Maintain client records and support retention initiatives.
• Address customer concerns promptly and professionally.
• Assist with promotional activities and respond to social‑media queries.

Required profile

• Minimum SHS Certificate, Diploma or equivalent.
• At least three years of experience in salon, retail or beauty‑service management.
• Excellent spoken and written English.
• Strong organisational, time‑management and interpersonal skills.
• Professional appearance and a positive attitude.
• Ability to work independently with minimal supervision.

Required skills

• Microsoft Office
• POS software
• Booking systems

What we offer

• Competitive net salary of GHS 2,500 – 3,000 per month.
• Friendly, professional work environment.
• Opportunities for career growth and development.
• Exposure to a fast‑growing beauty and wellness business.