Senior Key Account Manager – Home

About the role

The Senior Key Account Manager (Home) is a strategic commercial position focused on growing Jumia's hardware and technology portfolio, including laptops, desktops and accessories. Acting as the primary commercial link, the role manages high‑value relationships with global brands, distributors and vendors to keep Jumia the preferred destination for computing consumers.

Key responsibilities

• Manage key accounts, top brands and distributors within the Home category to build strong, long‑lasting commercial partnerships.
• Develop and implement category‑specific commercial strategies to scale sales volume, maximize revenue and grow market share.
• Collaborate with sales and marketing teams to create and execute high‑impact promotional campaigns such as Tech Week and Black Friday.
• Analyze sales data, stock turn and tech market trends to identify growth opportunities and competitive pricing strategies.
• Monitor and report on core category metrics, including GMV, inventory health and vendor fulfillment.
• Lead commercial negotiations to secure exclusive product launches, best‑in‑market pricing and optimal margin contributions.
• Provide proactive business support to key partners, resolving operational bottlenecks and tracking growth.
• Stay updated on global and local home trends, product releases, competitor positioning and consumer preferences.
• Work closely with operations, logistics and content teams to ensure seamless inbound scheduling, stock availability and high‑quality listings.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Economics or a related field.
• Minimum 2 years of proven commercial or account‑management experience, preferably in e‑commerce, home retail or consumer appliances.
• Strong understanding of the home category, hardware specifications and brand positioning.
• Excellent negotiation, communication and relationship‑building abilities.
• Strong problem‑solving and analytical skills with proficiency in Excel and data tools.
• Strategic mindset with a results‑driven approach to drive GMV and growth.
• Proactive, self‑motivated and able to thrive in a fast‑paced, entrepreneurial environment.

Required skills

• Excel

What we offer

• A unique experience in an entrepreneurial yet structured environment.
• Opportunity to make a strong impact on the African e‑commerce sector.
• Being part of a highly professional and dynamic team.
• Personal and professional growth with a focus on developing future leaders.