Support Services Personnel

About the role

International Justice Mission Ghana is looking for a Support Services National Service Person. The person will work closely with the Information Systems Specialist and report to the Director of Finance and Administration. The role is based in Accra.

Key responsibilities

• Provide IT support to staff and make sure IJM's technology policies are followed.
• Assist the finance and administration team with tasks as required.
• Help organize logistics for meetings that need technology support.
• Troubleshoot networking, hardware and software issues.
• Carry out special projects assigned by the head of Support Services.

Required profile

• Bachelor's degree in an Information Technology or Management Information Systems programme.
• Mature orthodox Christian faith as defined by the Apostles' Creed; applicants must submit a statement of faith describing their faith, spiritual disciplines and place of worship.
• Attention to detail, disciplined approach to priorities, good judgment and professional demeanor and communication.

Required skills

• Technical troubleshooting and problem-solving skills.
• Working knowledge of Microsoft Office 365.
• Experience managing online helpdesk ticketing systems.
• Good time management skills.

To apply, send a cover letter, resume and statement of faith by email to the organization before 09 July 2021.