Business Support Administrator

About the role

The Health & Benefits Administration team at WTW is looking for a Business Support Administrator to join its Ghana office. You will provide essential administrative and operational assistance to business teams, ensuring smooth day‑to‑day operations and high‑quality service for internal and external stakeholders.

Key responsibilities

• Review, organize, file, and distribute documentation such as policies, endorsements, invoices, and receipts.
• Monitor and track incoming documents from clients, insurers, and other partners.
• Enter and maintain data accurately in databases, spreadsheets, and business systems.
• Support invoicing follow‑up and resolve routine administrative queries.
• Perform data verification checks to maintain record accuracy.
• Assist business teams with daily administrative and operational tasks.
• Collaborate with colleagues across functions to ensure timely completion of activities.
• Follow company procedures, compliance requirements, and service standards.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field.
• 1–3 years of experience in an administrative, operations, or business support role.
• Strong attention to detail and excellent document‑management abilities.
• Good communication, teamwork, and a customer‑focused attitude.

Required skills

• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with business systems and data entry.