This job is no longer available
This job expired on 06/09/2026. It no longer accepts applications.
Call Center Representative – Collections (Onsite)
Afriam International · Accra
Job description
About the role
Afriam Network is seeking an enthusiastic Call Center Representative to join its Customer Support team on site. The role focuses on handling client inquiries and managing payment collections while delivering a high level of service.
Key responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Process and follow up on payment collections.
- Maintain accurate records of interactions and transactions.
- Provide clear information and resolve issues promptly.
- Collaborate with team members to meet service targets.
Required profile
- Strong communication abilities and a professional attitude.
- Ability to work independently and as part of a team.
- Reliability and punctuality.
- Relevant experience in customer service or collections preferred.
- Residence near Labadi or willingness to stay in the area.
Required skills
What we offer
- Opportunities for professional growth and training.
- Supportive and collaborative work environment.
- Competitive monthly salary of GHC 1,800‑2,000.
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Afriam International
Accra