This job is no longer available
This job expired on 15/09/2026. It no longer accepts applications.
Call Center Representative – Customer Support (Collections)
Afriam International · Accra
Job description
About the role
Afriam Network is looking for a motivated Call Center Representative to join its Customer Support team. The role focuses on handling client inquiries and managing payment collections while delivering a high level of service.
Key responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Process and follow up on payment collections.
- Maintain accurate records of interactions and transactions.
- Provide clear, courteous, and timely assistance to clients.
Required profile
- Strong communication skills and a professional attitude.
- Ability to work both independently and as part of a team.
- Reliability and a customer‑focused mindset.
- Relevant experience in customer service or collections preferred.
- Residence near Labadi or the surrounding area.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Ghana.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Afriam International
Accra
Related job offers
-
Experienced BPO Professional – Confidential Consultation
JobHouse Recruitment Agency Accra -
Experienced BPO Professional Wanted – Confidential Consultation
JobHouse Recruitment Agency Accra -
Contact Centre Coach
Betway Africa Accra -
Customer Care Executive Intern (Hybrid, Ghana)
M-KOPA -
Customer Care Quality Analyst
M-KOPA