Centre Receptionist – Front Desk (Full‑time)

About the role

The Centre Receptionist is the first point of contact for clients and visitors at MSI Ghana’s Kasoa centre. You will manage front‑desk operations, ensure smooth client flow, and support the clinical and administrative teams.

Key responsibilities

• Greet clients and visitors, answer enquiries in person, by phone and online.
• Maintain accurate client records and confidentiality.
• Receive, reconcile and record daily cash and electronic payments.
• Prepare petty‑cash reports and manage front‑desk supplies.
• Enter and update client information in the centre’s information systems.
• Assist with audits, data quality reviews and reporting.
• Collaborate with clinical, finance and support staff to improve client satisfaction.
• Perform any additional duties that support centre operations.

Required profile

• Minimum GCE O’ Level/SSCE; HND or higher preferred.
• At least two years’ experience in reception, customer service, administration or healthcare.
• Experience handling cash transactions and financial records.
• Strong communication, interpersonal and customer‑service orientation.
• Ability to multitask, work under pressure and maintain attention to detail.

Required skills

• Proficiency in Microsoft Office applications.

What we offer

• Opportunities for continued learning, mentoring and career growth within MSI Ghana.