This job is no longer available
This job expired on 17/08/2026. It no longer accepts applications.
Customer Care Executive
OA&J Pharmaceuticals Ltd · District Shai-Osudoku
Job description
About the role
The Customer Care Executive will be the first point of contact for patients, healthcare professionals and partners contacting OA&J Pharmaceuticals. You will ensure timely and accurate handling of inquiries through phone, email and chat channels while maintaining high service standards.
Key responsibilities
- Answer inbound calls, emails and chat messages from customers.
- Log feedback, complaints and queries into the company’s tracking system.
- Provide accurate information about products, orders and services.
- Escalate complex issues to relevant departments.
- Maintain up‑to‑date records of customer interactions.
Required profile
- Relevant qualification as required by the employer.
- Strong written and verbal communication skills in English.
- Ability to work in a fast‑paced environment.
Required skills
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OA&J Pharmaceuticals Ltd
District Shai-Osudoku
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