This job is no longer available
This job expired on 12/08/2026. It no longer accepts applications.
Customer Relations Specialist (Collections)
Afriam International · Accra
Job description
About the role
Afriam International is seeking a Customer Relations Specialist focused on collections to join its call centre team. The role involves handling inbound customer inquiries and managing payment collection processes while delivering excellent service.
Key responsibilities
- Respond to customer inquiries promptly and professionally.
- Manage and follow up on payment collections.
- Maintain accurate records of interactions and transactions.
- Provide clear information to customers regarding payment options and deadlines.
Required profile
- Strong communication skills and the ability to work independently or within a team.
- Professional attitude, reliability, and a customer‑focused mindset.
- Relevant experience in customer service or collections preferred.
- Residence near Labadi or willingness to stay in the surrounding area.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
- Monthly salary ranging from GHS 1,800 to GHS 2,000.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Ghana.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Afriam International
Accra