This job is no longer available
This job expired on 19/09/2026. It no longer accepts applications.
Customer Service Advisor – Collections (Onsite)
Afriam International · Accra
Job description
About the role
We are looking for a motivated Customer Service Advisor to join our team in Accra and handle collections‑related inquiries. The role is fully onsite and focuses on delivering prompt, courteous support while ensuring timely payment collection.
Key responsibilities
- Handle customer inquiries via phone, email or chat.
- Manage payment collections and follow up on outstanding accounts.
- Provide excellent service and ensure customer satisfaction throughout the interaction.
Required profile
- Strong communication or technical aptitude, depending on the specific duties.
- Ability to work both independently and as part of a team.
- Professional attitude, reliability and willingness to stay in the Labadi area.
- Relevant experience in customer support or collections is preferred.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Ghana.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Afriam International
Accra