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This job expired on 27/07/2026. It no longer accepts applications.
Customer Service Specialist (Collections)
Afriam International · Accra
Job description
About the role
Afriam International is seeking a Customer Service Specialist focused on collections to join its call centre team. The role involves interacting with clients, handling payment inquiries, and ensuring a high level of service quality.
Key responsibilities
- Handle customer inquiries promptly and professionally.
- Manage payment collections and follow‑up on outstanding accounts.
- Provide excellent service that reflects the company’s standards.
Required profile
- Strong technical or communication skills, depending on the specific duties.
- Ability to work independently and collaboratively within a team.
- Professional attitude and reliability.
- Relevant experience preferred.
- Residence near Labadi or willingness to stay in the surrounding area.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
- Salary range GHC 1,800 – 2,000 per month.
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Afriam International
Accra
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