Customer Service Specialist (Collections)

About the role

Afriam International is seeking a Customer Service Specialist focused on collections to join its call centre team. The role involves interacting with clients, handling payment inquiries, and ensuring a high level of service quality.

Key responsibilities

• Handle customer inquiries promptly and professionally.
• Manage payment collections and follow‑up on outstanding accounts.
• Provide excellent service that reflects the company’s standards.

Required profile

• Strong technical or communication skills, depending on the specific duties.
• Ability to work independently and collaboratively within a team.
• Professional attitude and reliability.
• Relevant experience preferred.
• Residence near Labadi or willingness to stay in the surrounding area.

Required skills

What we offer

• Opportunities for professional growth.
• Training and development programs.
• Supportive and collaborative work environment.
• Salary range GHC 1,800 – 2,000 per month.