Customer Support Agent – Collections (Onsite)

About the role

We are looking for a Customer Support Agent focused on collections to join Afriam Network’s onsite team. The role involves handling customer inquiries, managing payment collections, and delivering excellent service to our clients.

Key responsibilities

• Respond to customer inquiries via phone, email or chat.
• Manage and follow up on payment collections.
• Provide high‑quality service and resolve issues promptly.

Required profile

• Strong communication skills and professional attitude.
• Ability to work independently and as part of a team.
• Reliability and willingness to stay in the Labadi area.
• Relevant experience preferred.

Required skills

What we offer

• Opportunities for professional growth.
• Training and development programs.
• Supportive and collaborative work environment.
• Salary: GHC 1,800‑2,000 per month.