This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Support Agent – Collections (Onsite)
Afriam International · Accra
Job description
About the role
Afriam Network is looking for a motivated Customer Support Agent focused on collections to join its onsite team in Accra. You will be the first point of contact for clients, handling inquiries and ensuring timely payment collection while delivering a high‑standard service experience.
Key responsibilities
- Respond to customer inquiries via phone, email or chat.
- Manage payment collection processes and follow‑up on outstanding accounts.
- Provide accurate information and resolve issues to maintain customer satisfaction.
Required profile
- Strong communication abilities and a professional attitude.
- Ability to work both independently and collaboratively within a team.
- Reliability and a willingness to stay in the Labadi area.
- Relevant experience in customer service or collections is preferred.
Required skills
What we offer
- Opportunities for professional growth and career development.
- Training and development programs.
- A supportive and collaborative work environment.
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Afriam International
Accra
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