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Customer Support Agent (Collections) – Onsite

Afriam International · Accra

1,800 - 2,000 GHS/month 🇬🇧 English

Job description

About the role

Afriam Network is looking for a motivated Customer Support Agent to join its collections team. The role is based onsite at the Ako Adjei La Road office and focuses on handling client inquiries and managing payment collections while delivering excellent service.

Key responsibilities

  • Respond to customer inquiries promptly and professionally.
  • Manage and follow up on payment collections.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with team members to resolve issues and improve processes.

Required profile

  • Strong communication skills and a professional attitude.
  • Ability to work independently and as part of a team.
  • Reliability and punctuality.
  • Residence near Labadi or willingness to stay in the area.

Required skills

    What we offer

    • Opportunities for professional growth.
    • Training and development programs.
    • Supportive and collaborative work environment.
    • Monthly salary of GHS 1,800 – 2,000.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 2-2k GHS par mois. Le détail figure dans l'annonce.
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    Published 3 months ago

    12 views · 0 interested

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    Afriam International

    Accra