This job is no longer available
This job expired on 16/09/2026. It no longer accepts applications.
Customer Support Agent – Collections (Onsite)
Afriam International · Accra
Job description
About the role
Afriam Network, a digital solutions provider across Africa, is looking for a Customer Support Agent focused on collections. This onsite position will handle client inquiries, manage payment collections, and ensure a high level of service for the company’s customers.
Key responsibilities
- Handle customer inquiries via phone, email, or chat.
- Manage payment collection processes and follow up on outstanding balances.
- Provide accurate information and deliver excellent service to ensure customer satisfaction.
Required profile
- Strong communication abilities and a professional attitude.
- Ability to work independently as well as part of a team.
- Reliability and punctuality.
- Relevant experience in customer support or collections preferred.
- Residence near Labadi or willingness to commute to Ako Adjei La Road.
Required skills
What we offer
- Opportunities for professional growth.
- Training and development programs.
- Supportive and collaborative work environment.
- Salary range GHC 1,800 – 2,000 per month.
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Afriam International
Accra
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