Director of Regional Operations

About the role

The Director of Regional Operations reports directly to the Country Director and lines manages all Regional Managers and other Programme Managers. The post holder is the overall head of the Regional Operations Team, providing strategic direction and operational effectiveness to field operations across four regional hubs, and giving strategic direction to the delivery channels of Centres and Outreach, as well as the donor compliance and delivery unit. The post holder is a member of the senior leadership team and takes part in major operational and strategic decisions.

Key responsibilities

• Work closely with the Country Director to identify opportunities and raise new donor funds, and lead the development and implementation of high-quality proposals.
• Ensure robust systems are in place and followed to reduce the risk of fraud.
• Ensure reporting requirements and deadlines are met, and conduct regular governance visits across all delivery channels.
• Provide leadership and guidance to the Directorate, motivating and coaching staff to show accountability and professionalism.
• Directly manage and supervise four Regional Managers, Channel Managers and the Donor Compliance and Delivery Senior Manager, including regular supervisory and governance visits at centres, outreach and franchise sites with follow-up.

Required profile

• Bachelor's degree in health, demography, public health or social sciences/development studies; a post-graduate qualification in a related field.
• Additional qualifications in business, marketing or finance desired.
• Fluent written and spoken English.
• At least nine years of relevant post-graduate work experience, including at least seven years in a senior management position.
• Experience improving performance, implementing performance frameworks, partnering with stakeholders, and working with INGOs, governments and the Ghana Health Service (highly desired).
• Experience in public and private health sectors, particularly sexual and reproductive health.
• Pro-family planning and pro-choice stance.

Required skills

• Strong leadership, management, analytical and organisational skills.
• Able to manage and motivate teams to achieve targets and drive organisational change.
• High IT literacy and computer skills, including Microsoft Office.

This is a local position in Accra; non-Ghanaians must hold the legal permits required to work in Ghana. Applications are sent by letter or e-mail to the Director, Human Resources and Administration, with the exact job title and location stated, before the closing date of 23 June 2015.