Food & Beverage Service Expert

About the role

JW Marriott in Accra is hiring a full-time, non-management Food & Beverage Service Expert. The role covers the closing duties of the restaurant area, keeping work areas clean and stocked, and following company and safety policies.

Key responsibilities

• Complete closing duties: store reusable goods, break down goods, clean equipment and areas, return equipment to its places, lock refrigerators, restock items, turn off lights, lock doors and finish the daily cleaning checklist.
• Set up, stock and maintain work areas, and inspect the cleanliness and presentation of china, glass and silver before use.
• Maintain cleanliness throughout the day with clean-as-you-go procedures.
• Follow company and safety and security policies, report accidents, injuries and unsafe conditions to the manager, and complete safety training and certifications.
• Keep uniform and personal appearance clean and professional, protect company assets and confidential information, and welcome guests according to company standards.
• Answer phones with appropriate etiquette, speak clearly and professionally, and build positive working relationships with colleagues.
• Ensure adherence to quality expectations and standards, read and verify information in various formats, and perform other reasonable duties requested by supervisors.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• No related work experience or supervisory experience required.
• Ability to stand, sit or walk for long periods, move and lift objects up to 50 pounds, and work on uneven or slippery surfaces.