Front Office Admin

About the role

The Front Office Admin at IDP Education Ghana Limited is the first point of contact for students, partners and visitors in Kumasi. The role ensures smooth front‑office operations and supports the Student Placement and Customer Care teams.

Key responsibilities

• Greet visitors, students and partners, creating a welcoming front‑office environment.
• Handle incoming calls, emails and walk‑in enquiries, providing accurate information or directing to the appropriate staff.
• Schedule appointments and meetings for the Student Placement and Customer Care teams.
• Maintain correspondence, records and databases to support administrative efficiency.
• Assist with filing, document preparation and supply management.

Required profile

• BSc in any social science or related field.
• Proven experience in a front‑office or administrative support role, preferably in education or customer service.
• Strong organisational, multitasking and attention‑to‑detail abilities.
• Excellent verbal and written communication skills.
• Ability to work collaboratively while taking initiative.

Required skills

• Proficiency in MS Office (Word, Excel, Outlook).
• Experience with digital communication tools.
• Familiarity with data management and record‑keeping practices.