General Manager, Construction Services Unit (CSU)

About the role

4Ward Development (NUMA), a safe water enterprise operating in Ghana, Sierra Leone, Uganda and Zambia, is looking for a General Manager to lead its Construction Services Unit (CSU) in Northern Ghana. The CSU builds water systems and household connections, and the GM directs all aspects of infrastructure development, acting as the main link between regional leadership and field teams. The role reports to the ROC Regional Manager and works within the EOS framework.

Key responsibilities

• Translate strategic plans into multi-site construction milestones and ensure CSU readiness, mobilization and certification meet NUMA standards.
• Supervise site activities such as drilling, tower erection, treatment assembly and pipeline installation, keeping build cycles under 4 weeks per system with a QA pass rate of at least 95%.
• Approve system designs before mobilization and align work with national construction regulations and water standards.
• Manage the CSU P&L, budgets and cost-per-system targets, oversee procurement and inventory against Bills of Materials, and track productivity and margins.
• Oversee QA and Safety Officers, maintain a zero major incident record and at least 98% safety compliance, and verify inspection reports, water tests and as-built documentation.
• Lead, manage and hold accountable all CSU staff, run weekly Level 10 meetings, quarterly Rocks and Scorecards, and mentor at least two emerging leaders each year.

Required profile

• Bachelor's degree in electrical, civil, mechanical or water engineering, construction management or a related field.
• At least 5 years in construction or utility infrastructure management, leading multi-site field teams.
• Strong financial literacy and experience with data reporting tools, MS Office and mWater (preferred).
• Familiarity with the EOS framework is highly preferred.
• 60%+ of time spent in the field, frequent travel within Northern Ghana and readiness to work in rural and semi-urban settings.

What we offer

• Opportunity to lead critical infrastructure projects in Northern Ghana.
• Competitive executive salary and performance-based incentives.
• Professional growth within a fast-scaling multinational utility company.

Candidates apply by sending a cover letter and CV with two professional referees to the company's HR email; the application deadline is 1 December 2026.