Guidance & Counselling Officer

About the role

The Guidance & Counselling Officer will lead the university’s student support services, reporting to the Dean of Students. The role involves delivering professional counselling, designing life‑planning programmes and supporting both students and staff in managing academic and personal challenges.

Key responsibilities

• Provide individual and group counselling to students and staff to alleviate academic and social stress.
• Organise and facilitate training workshops, seminars and life‑planning sessions.
• Develop and implement programmes that address student life challenges within the academic environment.
• Train peer educators and mediators to extend counselling support across campus.
• Coordinate referrals for clients requiring specialised professional attention.
• Design structured lessons and resources to enhance student competencies in learning and research.
• Oversee the Guidance and Counselling department’s operations in collaboration with the Dean of Students.

Required profile

• Minimum of a research Master’s degree in a relevant field.
• At least eight years of post‑qualification experience in counselling, or six years as an Assistant Guidance & Counselling Officer in a tertiary institution.
• Demonstrated experience in programme development, workshop facilitation and peer‑training.
• Membership of a recognised professional counselling body and relevant industry experience are advantageous.
• Ability to produce a detailed work‑output report for external assessment.

Required skills