Head of Credit & Collections

About the role

Wahu Mobility Ltd., which designs and manufactures connected electric vehicles for African and global markets, is hiring a Head of Credit & Collections. This is a full-time, on-site position in Accra, responsible for overseeing the company's credit policies and its end-to-end collections process. The role sets credit frameworks, approves or reviews key credit decisions and manages customer credit limits to balance growth with risk control.

Key responsibilities

• Lead the collections team and design strategies to reduce delinquencies and improve repayment rates.
• Monitor portfolio performance and implement proactive measures to strengthen collections.
• Analyze credit data and collaborate with finance and sales teams.
• Prepare regular risk and collections reports.
• Ensure compliance with internal controls and regulatory requirements.
• Drive continuous process improvement, develop tools and dashboards, and coach team members.

Required profile

• Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related field; professional certifications in credit or risk management are an advantage.
• Demonstrated analytical skills and experience in Finance for evaluating customer profiles, cash flows and repayment behavior.
• Experience leading credit or collections teams, with a track record of building effective processes and achieving targets.
• Solid understanding of risk controls, internal audit principles and relevant regulatory frameworks in financial or mobility sectors.
• Excellent communication, negotiation and stakeholder management skills.
• Experience in emerging markets, asset-backed lending or mobility/EV-related finance is beneficial.

Required skills

• Credit management and credit risk management.
• Portfolio management.
• Advanced Excel.
• Familiarity with reporting or business intelligence tools.