Hospital Administrator

About the role

The Hospital Administrator will lead the non‑clinical functions of a busy hospital in Accra, ensuring smooth daily operations, high‑quality support services and compliance with health regulations. This role works closely with the CEO/Medical Director and departmental heads to align administrative activities with the hospital’s strategic objectives.

Key responsibilities

• Manage all administrative and non‑clinical services, including front desk, housekeeping, procurement, maintenance and security.
• Supervise and develop administrative teams, fostering professionalism and excellent customer service.
• Design, implement and review policies and procedures to improve efficiency.
• Oversee procurement, inventory management and timely availability of medical and office supplies.
• Collaborate with Finance to prepare budgets, monitor expenditures and recommend cost‑effective solutions.
• Prepare performance reports and update the Medical Director regularly.
• Work with Marketing on outreach programmes and community engagement initiatives.
• Administer contracts with vendors, suppliers and service providers, ensuring compliance.
• Ensure adherence to healthcare regulations, accreditation standards, health‑and‑safety requirements and internal policies.
• Lead service‑quality initiatives by monitoring patient feedback and resolving administrative complaints.
• Maintain patient and corporate client records and support effective communication.
• Build relationships with regulatory authorities, suppliers, contractors and other stakeholders.

Required profile

• Bachelor’s degree in Hospital Administration, Healthcare Management, Business Administration, Public Administration or a related field.
• Post‑graduate qualification in Healthcare Management, Business Administration or a related discipline is an advantage.
• Understanding of healthcare regulations and quality standards.

Required skills

What we offer

• Private medical insurance