Manager, Human Resource Business Partner

About the role

MTN Ghana is recruiting a Manager, Human Resource Business Partner (HRBP) in Accra, reporting to the Senior Manager, HR Business Partnering. The role partners with business leaders in the telecommunications, technology and platform business to turn business strategy into effective people strategies, acting as a trusted advisor on all people matters within assigned divisions.

Key responsibilities

• Act as a strategic member of division leadership teams and advise leaders on the workforce implications of business decisions, using workforce, talent and business data.
• Lead divisional workforce planning, analyze FTEs, skills, cost, productivity and attrition, and advise on resourcing, succession planning and cost implications.
• Advise on talent sourcing strategies, partner with Talent Acquisition to build sustainable talent pipelines, and equip leaders to make inclusive hiring decisions.
• Support organization design and restructuring, advising on roles, spans of control and sizing, and help implement structural changes.
• Identify capability needs and partner with Learning & Development to deploy learning solutions and monitor uptake and compliance with mandatory training.
• Guide performance management processes, set measurable objectives, coach managers on feedback, and align performance outcomes with talent and reward decisions.
• Lead divisional change initiatives, translate enterprise change strategies into division plans, and drive employee engagement through surveys and action planning.

Required profile

• First degree in HR, Psychology, Social Science or a related field; professional HR certification is a plus.
• Minimum 5-7 years' HR experience, including at least 3 years in an HR Business Partner or equivalent role, preferably in a unionized environment.
• Proven experience supporting leaders in a complex or matrixed organization and executing HR strategy in line with business needs.

Required skills

• Knowledge of the Ghana Labour Act and up-to-date understanding of employment legislation.
• Organization development, employee relations management, stakeholder management and project management.
• Good knowledge of data analytics and awareness of evolving HR trends such as remote work people management.
• Strong verbal and written communication and presentation skills.

To apply, candidates must quote reference MTN-HR-HRBP473-2026 in the email subject, attach their CV by 10 November 2026, and answer which of the five MTN values they resonate with most.