Marketing & Client Relations Officer

About the role

The Marketing & Client Relations Officer will drive client acquisition and maintain strong relationships for We‑Ape’s Ecological Immersion Program. You will act as the first point of contact for schools, corporate groups and other organisations, converting enquiries into bookings while supporting marketing initiatives.

Key responsibilities

• Contact schools, institutions, corporate organisations, churches, NGOs, tour operators and other potential clients.
• Follow up on prospective clients and convert enquiries into bookings.
• Handle phone calls, WhatsApp, email and social media enquiries.
• Explain packages, pricing and booking procedures.
• Prepare quotations and booking confirmations.
• Maintain an organised client and booking database.
• Build strong relationships with repeat clients.
• Support marketing campaigns and promotional activities.
• Recommend marketing ideas to increase bookings.
• Assist with social media engagement and prepare weekly and monthly reports.
• Receive guests at the park and explain We‑Ape’s activities and amenities.
• Work closely with the Operations Team.

Required profile

• Bachelor's Degree or HND in a relevant field.
• Minimum 2 years' experience in marketing, sales, customer service or business development.
• Willingness to relocate to Aburi or its surroundings.
• Excellent communication and interpersonal skills.
• Strong sales, persuasion and customer service abilities.
• Good organisational and time‑management skills.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Competitive salary.
• Career growth opportunities.
• Dynamic working environment.