Observability / SRE Engineer

About the role

You will help customers understand what their systems are doing and make production failures easier to detect, explain, and prevent. The work spans OpenTelemetry, metrics, logs, traces, dashboards, alerting, SLOs, incident analysis, Kubernetes and cloud monitoring, ensuring telemetry remains reliable.

Key responsibilities

• Implement and operate OpenTelemetry instrumentation and Collector pipelines for metrics, logs, and traces.
• Build and improve dashboards, alerts, service‑level indicators, service‑level objectives and incident diagnostics.
• Work with Prometheus, Grafana, cloud‑native monitoring services and commercial observability platforms as needed.
• Investigate missing telemetry, noisy alerts, recurring incidents, latency, capacity and reliability problems to root‑cause issues.
• Support Kubernetes and cloud workload observability and automate reliability tasks with scripting and infrastructure‑as‑code.
• Document telemetry architecture, operational runbooks, service ownership and provide clear customer recommendations.

Required profile

• At least two years of practical production experience in SRE, DevOps, cloud operations or observability.
• Working knowledge of Linux, networking fundamentals, Docker, Kubernetes, APIs, Git and a scripting language such as Python or Bash.
• Hands‑on understanding of metrics, logs, traces, alerting, incident troubleshooting, Prometheus, Grafana and OpenTelemetry concepts.
• Ability to follow a telemetry path from application instrumentation through collectors to a backend and troubleshoot failures systematically.

Required skills

• OpenTelemetry
• Prometheus
• Grafana
• Kubernetes
• Docker
• Linux
• Python
• Bash
• Git
• Terraform