People Hub Lead

About the role

The People Hub Lead embeds the People Hub as a key part of the People Function operating model, building on the three existing regional hubs and leading the People Hub team. The role shapes how People expertise and advice are delivered so that Country Programmes can address their people priorities. It sits within the Senior Management Team for WaterAid UK and reports to the People Director. The workplace is hybrid and the role can be based in any country where WaterAid has a Country Programme, subject to right-to-work requirements.

Key responsibilities

• Act as a strategic people partner and trusted advisor to the Regional Directors.
• Embed and evolve the People Hub approach, designing the processes, ways of working and interfaces.
• Set annual priorities and agreed quality standards with senior stakeholders, evaluate focus areas and adapt services as country programmes evolve.
• Lead strategic people planning, providing insight and analysis for annual people plans, priorities and metrics.
• Partner with the Global People Team and define ways of working so local needs inform global activity.
• Improve reporting against people KPIs and develop reports and analytics for senior leadership.
• Lead and coach the People Hub team, build its capability and support large-scale change management programmes.
• Provide organisational design and development expertise and support senior and complex ER and safeguarding cases.

Required profile

• Proven track record leading a people service centre or advice unit.
• 5-10 years of HR functional management and leadership, including senior business partnering and areas such as reward, talent management and learning.
• Experience managing change while maintaining high staff engagement.
• Ability to speak more than one language, such as French, Portuguese or a local language and dialects spoken in Africa or Asia.

Required skills

• Strategic people planning and organisational design and development.
• Analytical, evidence-based approach and comfort with data.
• Coaching, mentoring and facilitation skills.

Applications close on 30 November 2026; candidates must show eligibility to work in the chosen country. Benefits vary by country and are shared during the process.