Receptionist

About the role

We are looking for a professional Receptionist to be the first point of contact for visitors and callers at our Accra office. You will manage the front‑desk area, provide courteous service, and support daily office operations.

Key responsibilities

• Greet guests, answer and direct phone calls with proper etiquette.
• Maintain visitor logs and manage appointment scheduling and confirmations.
• Handle general inquiries, coordinate with internal teams, and ensure smooth office flow.
• Perform basic clerical duties such as filing, photocopying, mail handling, and managing deliveries.
• Keep the reception and waiting area tidy and presentable.

Required profile

• Strong customer‑facing abilities with a professional and approachable demeanor.
• Excellent phone etiquette and clear communication skills.
• Competent in basic record‑keeping, filing, and handling sensitive information.
• Basic computer literacy, including email, calendar management, and common office software.
• Highly organized, detail‑oriented, reliable, and punctual.
• Previous experience in a receptionist, front‑desk, or administrative role is preferred.

Required skills

• Microsoft Office (Word, Excel)
• Email and calendar software
• Use of standard office equipment (phone system, copier, printer)