Regional IT Lead for Global Health Mechanism

About the role

The Regional IT Lead will oversee all IT functions for the Abt Global Mechanism across 14 African countries, providing both on‑site support in Ghana and remote assistance to offices without local IT staff.

Key responsibilities

• Manage IT components of site startups and closeouts, ensuring compliance with Abt Global standards.
• Provide functional oversight for local IT managers, organize monthly meetings, and coordinate contractor support where needed.
• Serve as primary liaison between program operations and corporate IT for technology rollouts and cybersecurity initiatives.
• Deliver hands‑on IT support in Ghana, handle ServiceNow tickets, manage network and equipment inventory, and support employee onboarding/offboarding.

Required profile

• Bachelor’s degree in Computer Science or related field.
• Minimum 4 years of professional experience in Windows network administration and internet access support.
• Professional fluency in English; French fluency preferred.
• Experience in NGOs or international organizations is a plus.

Required skills

• Windows environment administration.
• Network administration and troubleshooting.
• ServiceNow ticketing system.
• Laptop imaging, configuration, and domain joining.

What we offer

• Competitive market‑based salary and comprehensive benefits.
• Professional development and wellbeing programs.
• Equal opportunity employment with a focus on diversity.