Sales Executive – Telecom

About the role

We are looking for a dynamic Sales Executive to become the primary point of contact for Appolonia Connect telecom customers. You will manage client relationships, drive revenue growth, and ensure a seamless service experience.

Key responsibilities

• Serve as the lead contact for all telecom customer account management matters.
• Develop new business opportunities with existing clients and identify improvement areas to meet sales quotas.
• Own customer issues, follow them through resolution, and continuously improve the service experience.
• Liaise with the technical team for new connections, reconnections, and fibre deployments.
• Support regulatory activities required to operate the telecom business.
• Collaborate with the Utilities Manager on billing and revenue management to ensure profitability.
• Prepare accurate reports, memos, and presentations for management.
• Monitor communication channels, respond promptly to inquiries, and create innovative ways to increase brand awareness.

Required profile

• Degree in Business Administration, Sales, Marketing or a related field.
• Proven experience as an Account Manager, Sales Officer or equivalent.
• Solid experience using CRM software.
• Mature, pragmatic, flexible and able to work autonomously or as part of a team.
• Strong written and verbal communication skills with a rigorous, organised approach.
• High energy, result‑oriented and a strong work ethic.

Required skills

• CRM software

What we offer

• Opportunity to shape the growth of a fast‑expanding telecom business.
• Collaborative environment with cross‑functional teams.
• Professional development and career progression pathways.