Senior Account Manager

About the role

The Enterprise Senior Account Manager will be responsible for protecting and expanding revenue from assigned enterprise accounts. This role combines strategic account planning, proactive opportunity management, and deep relationship building to meet sales targets and drive sustainable growth for Telecel Ghana.

Key responsibilities

• Develop regional contact strategies and account development plans (ADPs) for allocated accounts.
• Demonstrate strategic understanding of customer business goals and communicate Telecel’s value proposition at board level.
• Integrate quality management processes into daily sales activities.
• Monitor performance using key metrics and implement corrective actions to meet or exceed targets.
• Ensure full compliance with license provisions, sector regulations, and competition laws.
• Provide accurate account data to the Sales Manager for planning and implementation tracking.
• Identify training needs and lead skills development for self and the virtual account team.

Required profile

• Bachelor’s degree in Business Studies or a related field.
• Minimum 5 years of experience in sales or account management within enterprise solutions, preferably in the telecoms industry.
• Proven consultative selling skills with a customer‑centric approach.
• High learning agility and ability to adapt to new challenges and environments.
• Demonstrated innovation, initiative, and collaborative problem‑solving abilities.

Required skills