Senior Record Assistant

About the role

The Senior Record Assistant will provide operational support to the Office of the Secretary‑General of the African Union, ensuring that all incoming and outgoing correspondence is handled promptly and that a reliable filing system is maintained.

Key responsibilities

• Receive, register, process and forward incoming and outgoing mail to the appropriate recipients.
• Scan and digitise documents, creating accurate electronic records.
• Organise, store and retrieve physical and electronic files in accordance with the established File Plan.
• Maintain metadata for electronic filing and ensure proper classification of records.
• Create new folders, dispose of obsolete files following retention schedules, and keep archives secure and accessible.
• Support logistical arrangements, prepare routine office communications and assist in data compilation for reporting.
• Liaise with internal and external stakeholders to follow up on meeting decisions and correspondence outcomes.

Required profile

• Proven experience in records management or a similar administrative role.
• Strong attention to detail and ability to maintain confidentiality.
• Excellent organisational skills with the capacity to manage multiple tasks efficiently.
• Good written and verbal communication skills in English.

Required skills

• Proficiency in scanning and digitising documents.
• Familiarity with electronic records management systems and metadata capture.
• Knowledge of filing standards, retention schedules and archival practices.