Specialist, Field Operations - ICT Challenge Project

About the role

Grameen Foundation's ICT Challenge project in Ghana provides ICT support to accelerate the adoption of new technologies that yield food security and nutrition crops. This Specialist, Field Operations position coordinates field operations for the project, working closely with the Lead for Content & Services and collaborating with stakeholders to build a scalable suite of ICT-based services that help extension networks, input suppliers and other value chain players reach farmers with information on new agriculture technologies in value chains such as maize, rice, sorghum, cassava, yam and cowpea.

Key responsibilities

• Coordinate all field-related activities, including research, training and monitoring and evaluation
• Work with client organizations to recruit additional field agents where needed, using a participatory community-based selection approach
• Lead training of client agents and agent supervisors on mobile-enabled tools to share best practices among smallholder farmers
• Help clients design agent network activities and provide logistical support, including work plans, performance and outreach targets and execution
• Identify operational challenges and ensure resolution with partners and clients
• Work with the Technical Support Specialist to implement case management systems and resolve hardware and software issues
• Identify opportunities to improve content and service, and liaise with partner field staff to coordinate the project

Required profile

• At least 2 years of experience managing agriculture extension agents
• Experience leading trainings and providing technical assistance in rural communities
• Bachelor's degree in Agronomy, Agriculture Economics or a related field
• Fluency in at least one Ghanaian language
• Experience working with mobile devices or ICT is a plus

Required skills

• Deep understanding of the challenges faced by poor smallholder farmers and their product needs
• Excellent communication skills and proven ability to train low-literate, multi-lingual, multi-cultural adults
• Strong execution skills and ability to overcome operational obstacles

To apply, send a cover letter, a detailed CV with dates and summaries of responsibilities, copies of academic certificates and the names and contact details of three work referees to the organization by 15 December 2015, indicating the position applied for in the subject line.