Technical Solutions Manager

About the role

The Technical Solutions Manager owns the full technical solution and project management lifecycle for B2B and time-to-market solutions, delivering them on strict deadlines and within budget. The role involves acquiring resources and coordinating team members and third-party contractors or consultants to deliver technical solutions and projects according to plan.

Key responsibilities

• Support the B2B team on technical service delivery for different solutions and client requests.
• Act as the main contact for all technical solutions, projects and products in the B2B category and coordinate operational issues with O&M teams.
• Evaluate whether technical scope documentation is complete and resources assigned before adding a project to the plan, and report feasibility to the Head of Program Management.
• Identify and assign resources and responsibilities, and gather RFP requirements for B2B solutions so they are delivered as planned.
• Negotiate priorities and resources with the O&M team and secure approval of technical project plans and scope from the Head of Operations.
• Lead, manage and report on multiple complex solutions, create and execute project work plans, and review deliverables.
• Apply a standard methodology, enforce project standards, prepare for engagement reviews and quality assurance, and minimize project risks.
• Ensure technical documents are complete, current and properly stored.
• Support procurement and contract management to resolve technical conflicts between MIC and suppliers, working with Supply Chain and O&M teams.

Required profile

• At least three years of proven project management experience.
• University degree in technology, engineering, business administration or a related field.
• MBA or Master's degree desired.

Required skills

• Proficiency in the MS Office suite, including Word, Excel, PowerPoint, Project and Visio.

Candidates apply through the link provided in the original posting; the closing date listed is 29 April 2016.