Front Office Manager
Valley View Airport LLC · Accra
Job description
About the role
The Front Office Manager will lead the front desk team at Airport View Hotel, ensuring smooth guest check‑in and check‑out processes and delivering high‑quality service to all visitors.
Key responsibilities
- Oversee daily front office operations, including reception, reservations, and guest services.
- Supervise, train, and schedule front desk staff to maintain service standards.
- Handle guest inquiries, complaints, and special requests promptly and professionally.
- Coordinate with housekeeping, maintenance, and other departments to ensure room readiness.
- Monitor front office performance metrics and prepare regular reports for management.
Required profile
- Basic education (minimum secondary school qualification).
- At least two (2) years of experience working in the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
Required skills
What we offer
- Opportunity to work in a dynamic hotel environment located near the airport.
- Professional development and career growth within the hospitality sector.
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Published 1 week ago
Expires 1 month from now
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Valley View Airport LLC
Accra
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