Front Desk Receptionist – Manufacturing

About the role

Our client is one of the leading agro‑processing companies in Ghana and across Africa. The Receptionist will be responsible for managing front‑desk activities, supporting effective communication, and providing administrative assistance to ensure smooth day‑to‑day office operations.

Key responsibilities

• Manage the reception area and maintain a welcoming, organised and professional front‑office environment.
• Receive and register visitors, notify relevant hosts and ensure compliance with security procedures.
• Answer, screen and direct incoming calls to the appropriate departments or individuals.
• Book meeting rooms, prepare spaces, and support logistics for internal events.
• Coordinate incoming and outgoing mail, courier services and other office communications.
• Provide administrative support to the Human Resources team, including filing, document preparation and updating records.
• Monitor and maintain accurate records of office supplies and raise requisitions as required.

Required profile

• Diploma or degree in Business Administration, Human Resources, Secretarial Studies or a related field.
• Minimum of 3 years' work experience in a similar receptionist, front‑desk or administrative role.
• Excellent verbal and written communication skills with a professional, courteous and customer‑focused approach.
• Good organisational and time‑management abilities.
• Strong interpersonal skills and a professional demeanour.

Required skills

• Microsoft Office